This privacy policy explains how we use any personal information we collect about you when you join our panel to take part in surveys use our mobile applications.

What information do we collect?

We collect:

• information that you provide when using our mobile application or when contacting us by email;
• your answers when filling out the starter survey;
• country of your location, ip address;
• information about the device that you use to access our mobile application: phone manufacturer, interface language, type of connection, whether VPN services are used, mobile operator;
• reviews you submit using our mobile apps or email.

The application uses for its work some services that collect and process data confidentially:

• Google Play Services
• AppMetrica
• Google Analytics for Firebase
• Firebase Crashlytics

Log Data

How will we use the information you provide?

We will use the information to:

• Send you invitations to participate in surveys based on your location and/or the information you provided to us.
• Append information about you to your responses for any surveys you participate in, such as geographical location or age in order to produce anonymous research results.
• With your explicit consent when asked in a survey, to pass your individual survey responses together with your personal information to the client who commissioned the survey.
• To invite you to participate in partner surveys in which your participation is optional. By participating in such partner surveys you are providing your responses directly to the client who commissioned and hosted the survey.
• To identify suitable partner survey opportunities based on what you have told us about yourself by sharing your individual survey responses and/or geographical location with our partners.
• To identify suitable partner survey opportunities based on information about the device you are using to access our mobile application
• To identify whether you are complying with our terms of service.
• To create anonymous, statistical profiles of panel membership based on the information provided by panel members.
• We may also send your information to our sub-contractors who may carry out some of the work we do on our behalf, and under our control.
• We may display testimonials and other endorsements you provide to us on our website, in our mobile applications, and in our social media pages.

What information about me will you pass on to third parties or partners and where will the information go?

We may share certain personal data and non-personal data with third parties for various purposes, including, without limitation, identifying third party survey opportunities for you, facilitating your participation in a third party survey(s), tracking your survey activity, addressing survey quality issues, and incentive/reward fulfillment. As some of these third parties may reside outside of the European Union/European Economic Area, your personal data and non-personal data may be transferred, processed, and stored outside of the country in which you reside, including to/in the United States.

Use of Cookies and similar code

By joining our panel and taking part in our research, you agree to our use of cookies and the collection of information from your mobile phone or other computing device you may use whilst taking part in our research activities or visiting as outlined below.

Our mobile application may collect information through the use of 'cookies'. These are small files stored on your computing device. These files are used for quality control, usage analytics and user validation.

In addition to our use of cookies, our mobile applications automatically capture information about your IP Address, operating system, screen display settings, browser type, mobile advertising identifiers and other device capabilities. We use this information to:

• assist in providing support to you should you have difficulty accessing or completing a survey.
• ensure that the survey is delivered in a form suited to the software your computer or mobile device is using.
• to identify suitable partner survey opportunities.
• determine the source of mobile application installs and to establish advertising effectiveness.

How long will we keep the information you provide?

We will keep the information you provided when you joined our panel, together with any information you provided in response to a recruitment questionnaire for as long as you remain a member of the panel. You can leave the panel at any time you wish. We may also remove you from our panel if you are not taking part in any surveys, are no longer eligible to be a member for any other reason, or the panel is closed. When you leave the panel, are removed, the panel is closed, or at your request we will delete your information, leaving anonymous responses to surveys that you participated in and certain information required to comply with our legal obligations and to prevent fraud such as the creation of duplicate accounts or attempting to bypass the quality controls specified in our terms and conditions.

How can you opt-out / delete your information?

Use of our service is voluntary. You can opt-out or delete the information we hold about you whenever you want, subject to our requirements to comply with legal requests and our obligations stated below. You can request this action by contact us at [email protected]

How do you ensure my personal information is secure?

We take very seriously our responsibilities to keep your personal information secure. As such we take every reasonable precaution to ensure your information is protected from loss, theft or misuse. These precautions include controlled access to computer systems, and use of secure, encrypted internet connections when collecting personal information.

Compliance with legal requests and obligations

We may need to disclose or retain your personal information when we have a good-faith belief that such action is necessary

• to comply with a subpoena, bankruptcy proceedings, judicial proceeding, court orders or similar legal process,
• if we believe it is necessary in order to protect our rights, investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to your safety or the safety of others or violations terms and conditions,
• to respond to a government request or
• as otherwise required by law.

Sale or Transfer of Business

As we continue to develop our business, we might sell or buy additional assets. In such transactions, our right to contact panel members and the information you have voluntarily provided would generally be one of the transferred business assets.

Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our website or mobile applications prior to the change becoming effective.

How to contact us

Please contact us at [email protected]